“With the current electronic health record environment, it is extremely important that we have access to patient information at each appointment. This means that the network must be up and functioning as it is supposed to during office hours. BSS Consulting has taken the anxiety out of having servers in house. Their protection plan anticipates problems before they adversely impact patient service. BSS is highly responsive to any issue we might have. If they are unable to diagnose and fix remotely, they have local service reps that can be at our office in reasonable time frames. Choose a firm that has expertise and experience on staff. You do not want to pay for somebody’s training.”