Bill Ooms
President / CEO

Bill has over 30 years of computer related experience. He has consulted for major corporations as well as dozens of small businesses. Bill has developed several applications, has taught classes, worked extensively with networks and the internet, and has designed and planned various systems.

Bill is the President of Business System Solutions and is responsible for management of the team and company culture as well as driving the strategy and vision of BSS. Bill uses his business education and experience to help provide recommendations for using today’s technology based on your business needs. Bill and his wife have four boys and three grandchildren. To improve the efficiency and productivity of small businesses, Bill enjoys reading books on leadership, successful business practices, customer service and technology.

Sarah Kubon
Director of Finance

Sarah Kubon is the Director of Finance for Business System Solutions. She handles all of the finance and accounting responsibilities. Her role is to help with financial planning during our fast growth, handle our payroll, and keeps us all in line with our budgets.

Sarah is a CPA and graduated from St. Joseph's College with a Bachelor of Science in Accounting and minor in Marketing. Sarah has over 15 years experience in the accounting industry and has served in various roles in accounting and finance including Section Chief for US Customs and Border Protection. Sarah was born in Wisconsin but has spent most of her life in Indiana. When she isn't working, Sarah enjoys rooting for her favorite team, the Green Bay Packers, and spending time with family. She also enjoys gardening, reading, and doing different crafts. Sarah currently resides in Cutler, IN with her amazing husband.

Jim Beck
Director of Operations

Jim Beck is the Director of Operations for Business System Solutions. He provides expert, friendly and highly-responsive service to our clients. He enjoys solving any problems our clients may face so that their technology and business can run efficiently.

Jim graduated from Indiana Wesleyan University with a Bachelor of Science in Business Information Systems and has a certificate in Electrical Construction. Jim joined our team after working as the Systems Administrator at West Lafayette Jr./Sr. High school where he was responsible for all their IT needs. Jim was born and raised in Northern Michigan and has lived in Indiana since he moved here for school. When he isn't working, Jim enjoys golfing and creating home brews. He currently resides in West Lafayette with his wife, two adorable daughters, and two dogs.

Phil Barajas
Business Development Manager

Phil is the Business Development Manager at BSS. He enjoys cultivating current client relations as well as seeking out other new business prospects.

He previously spent 15+ years managing Batteries Plus Bulbs in Lafayette, IN. He was responsible for all daily operations as well as providing product knowledge and great service to the customer.

He currently live in West Lafayette with his wife, daughter and a crazy black lab. In his free time, he enjoy camping, golfing and homebrewing.

Josh Caudill
Service Delivery Manager

As the Service Delivery Manager at BSS, Josh Caudill finds himself in the engaging role of providing an excellent customer service experience along with reliable, high quality tech expertise on time, in time, every time.

Josh graduated from Purdue University with a BA in Theatrical Lighting with a focus on lighting and special effects. Prior to working at BSS, he was a Special Events and Corporate Tradeshow Coordinator where he helped plan and produce local grand opening, expo and tradeshows, and many once in a lifetime events for the area’s clients.

In his off hours, Josh enjoys DJing weddings & parties, setting up his mobile outdoor movie theater, and streamlining all his AV toys. He highly enjoys making memorable moments happen for family, friends, and those he comes in contact with. He believes life is about experiencing and experiences. Josh enjoys experiencing life with his wife, Kelly, including faith and church, travel, concerts & musicals, and any new things they discover along the way

Brittany Upp
IT Service Coordinator

Brittany Upp is the IT Service Coordinator for Business System Solutions. She is usually the first person our clients talk to and she handles all service tickets. Her friendly voice helps calm and reassure them that BSS can provide a solution to their issue!

Brittany graduated from Indiana University with a Bachelor of Arts in Psychology and minored in Sociology and Human Development & Family Studies. Brittany has over 13 years of experience in Customer Service in the fields of retail, restaurants, and healthcare. She grew up in Lebanon and has lived in Indiana her whole life. When she isn't working, Brittany enjoys cooking. She loves baking sweet treats and trying out new recipes. She is a current West Lafayette resident and lives with her life partner Tim and their adorable Chihuahua, Tweek.

Libby Schuld
Administrative Assistant

As the Administrative Assistant at BSS, Libby Schuld assists the administration, service, and sales staff as needed. In addition to those roles, she also provides great customer service by being one of the first points of contact when clients contact us.

Libby graduated from Purdue University with a Bachelor of Science in Hospitality and Tourism Management and minored in Music Therapy and Music Education. She has over 8 years of Customer Service Experience in the related fields of hotel management, restaurant service, and corporate law.

Libby was born and raised in Louisville, but now calls Lafayette home with her incredible partner and two fur babies. She is passionate about serving others and enjoys exploring local businesses, strolling through gardens, and sharing good conversations.

Gregg Grote
Business Development Executive

Gregg has over 30 years of experience in building relationships with clients to find solutions that improve their business, solve problems, and make running their business easier. Gregg graduated from Purdue University with a B.S. in Management and specializes in helping businesses begin the journey to safe and secure information technology.

Gregg, and his wife Lee Ann, have two grown sons and live on a hobby farm with two horses and a flock of chickens. They spend their time gaming and caring for flowers, vegetables, fruit trees, chickens and horses. They are always looking forward to the next vacation of either trail riding with the horses or scuba diving…but not at the same time.

Joel Woodmansee
System Engineer

Joel Woodmansee is a System Engineer for Business System Solutions. He works in our Kokomo office and helps support our clients in that region.

Joel graduated from Purdue University with a Bachelor of Science in Computer and Information Technology. He joined our team after working in a national enterprise-level environment where his focus was in user account creation, deprovisioning, and automation throughout. He was raised in the Logansport/Peru, IN area. When he isn't working, he enjoys spending time with family and friends and being outdoors. He currently resides in Kokomo with his wife Elizabeth.

Jeff Parks
Senior IT Engineer

Jeff Parks is a Senior IT Engineer for Business System Solutions. He is responsible for ensuring that all of our clients have their technological needs met in an efficient and timely manner.

Jeff graduated from Purdue University with a Bachelor of Science in Computer Technology. At his previous employer, Jeff was the Director of IT and Facilities where he managed all day-to-day operations and developed policy, procedure and the strategic plan. Jeff is from Lafayette where he was born and raised. When Jeff isn't working, he enjoys going to different sales and tries to build his vinyl album collection. Jeff is a current Lafayette resident and lives with his wife of over 22 years, Jennifer. They have two children, Crystal and Jeremy, a rat terrier named Pixie and a cat named Biggie.

Lane Kesterson
IT Engineer

Lane Kesterson is an IT Engineer for Business Business System Solutions. He provides our clients with knowledge and efficiency and a great customer experience.

Lane received training from the Marine Corps through the Aviation Logistics Tactical Information Systems (ALTIS) program at MARDET Newport, NewPort RI with a current Comptia Security plus certification.

Before joining our team, Lane worked for four years attached to Marine Helicopter Squadron One as an Avaition Logistics Information Management System (ALIMS) Specialist. After that he worked as the IT manager for a local television company. Outside of work, he loves to ride motorcycles and work on cars and computers. He is married and has two very pushy dogs and a very fat cat.

Derek Kee
IT Engineer

Derek Kee is an IT engineer for Business System Solutions. He works closely with our Tech Team to help with any technology issues our clients have.

Derek is currently studying at Western Governors University to receive a Bachelor in Science for Information Technology. Prior to working for BSS, he was the Assistant Director of Technology for a school and has held an IT role for over 6 years. Outside of work, Derek enjoys riding motorcycles and hanging out with his friends and family.

He has a passionate focus on building good relationships with clients to help them succeed. He believes technology can be accessible to all, and is passionate about showing the ins and outs of technology in the simplest possible terms. He currently lives near Lafayette with his girlfriend and crazy cats and dog.

Zac Croushore
IT Engineer

Zac Croushore is an IT Engineer for Business System Solutions. His goal is to provide exceptional customer service while resolving your IT needs.

While he has always been interested and proficient in working with technology, Zac actually graduated from Charis Bible College in Woodland Park, Colorado with a degree in Biblical Studies.

Before working at BSS, Zac worked for a school district in Colorado while he was attending Bible School, and then moved back to PA where he worked for another MSP that provided exceptional service to multiple K-12 schools. He was the lead onsite technician, helped train newer techs, and worked with several school administration teams, teachers, and students in order to make educational technology as smooth as it could be.

Outside of work, Zac likes to focus on his faith, family, and friends. He was very active in his church, played keyboard in the church band, and is now exited for the new experiences that he will have here in Indiana.

Zac is married to his wife, Kristi, and lives in Monticello with their dog, Larry.

Court Hubbard
IT Engineer

Court Hubbard is an IT Engineer at Business System Solutions. He assists clients with their technology needs in a timely and efficient manner and provides them with a great customer service experience in the process.

Court has an Associate of Applied Science degree from Danville Area Community College as well as an IT Support certificate from IV Tech. Prior to BSS, he worked at Subaru of Indiana Automotive, Inc. as a desktop hardware support technician.

Outside of work, Court enjoys golfing, fishing and spending time with friends and family. He is passionate about technology and helping clients understand and use technology to help them succeed. He currently lives in Lafayette and has a Jack Russell Terrier.

Brandon Michael
IT Engineer

Brandon Michael is an IT engineer for Business System Solutions. He strives to provide quality customer service while working closely with the tech team to solve issues in a timely manner.

Brandon graduated from Western Governors University with a bachelors in IT and holds numerous certifications. Before working at BSS, he worked at Ivy Tech Community College of Lafayette and was a lab technician.

In his free time, he enjoys watching and attending sporting events, collecting Indy 500 memorabilia, and helping others. He was in the Boy Scouts for 12 years and became an Eagle Scout! He currently lives in Lafayette.

Kyle Cheatwood
IT Engineer

Kyle Cheatwood is an IT engineer for Business System Solutions. His responsibilities here at BSS are not only to resolve our clients problems but to do so quickly and efficiently, so they can get back to doing what they do best. He recently moved to Kokomo and works out of that office.

Kyle has and is working on multiple certifications. He has worked in sales with AT&T and then as a Computer Technician at a High School for about 2 years.

Outside of work he enjoys going to car shows, camping and fishing. He is passionate about his faith, and learning more and more every day. He has 3 older brothers and a boxer who thinks she is a lap dog.