Bill Ooms
CEO

Bill has over 30 years of computer related experience. He has consulted for major corporations as well as hundreds of small businesses. Bill has developed several applications, has taught classes, worked extensively with networks and the internet, and has designed and planned various systems.

Bill is the CEO of Business System Solutions and is responsible for management of the team and company culture as well as driving the strategy and vision of BSS. Bill uses his business education and experience to help provide recommendations for using today’s technology based on your business needs. To improve the efficiency and productivity of small businesses, Bill enjoys reading books on leadership, successful business practices, customer service and technology.  Bill and his wife have four boys and three grandchildren.

Sarah Kubon
Director of Finance

Sarah Kubon is the Director of Finance for Business System Solutions. She handles all of the finance and accounting responsibilities. Her role is to help with financial planning, budgeting, transactional processing, and reporting.

Sarah is a CPA and graduated from St. Joseph's College with a degree in Accounting. Sarah has 20 years of experience in the accounting and finance industry. When she isn't working, Sarah enjoys spending time with family and rooting for her favorite team, the Green Bay Packers. She also enjoys traveling, gardening, reading, and doing different crafts.

Jim Beck
President

Jim Beck is the President for Business System Solutions. He provides expert, friendly and highly responsive service to our clients. He enjoys solving any problems our clients may face so that their technology and business can run efficiently.

Jim graduated from Indiana Wesleyan University with a Bachelor of Science in Business Information Systems and has a certificate in Electrical Construction. Jim joined our team after working as the Systems Administrator at West Lafayette Jr./Sr. High school where he was responsible for all their IT needs. When he isn't working, Jim enjoys golfing,  watching baseball, and vacationing with his family. He currently resides in West Lafayette with his wife, and two adorable daughters.

Phil Barajas
Account Manager / Procurement

Phil is the Business Development Manager at BSS. He enjoys cultivating current client relations as well as seeking out other new business prospects.

He previously spent 15+ years managing Batteries Plus Bulbs in Lafayette, IN. He was responsible for all daily operations as well as providing product knowledge and great service to the customer.

He currently live in West Lafayette with his wife, daughter and a crazy black lab. In his free time, he enjoy camping, golfing and homebrewing.

Zac Croushore
Service Manager

Zac Croushore is the Service Manager for Business System Solutions. His goal is to provide exceptional customer service while leading the BSS Team for all your IT needs.

Zac is originally from Pittsburgh, Pennsylvania, and graduated in 2016 from Charis Bible College in Woodland Park, Colorado with a degree in Biblical Studies.

Before starting at BSS, Zac worked in IT for K-12 schools since 2015. In 2020, he moved Indiana for new opportunities in his career.

Outside of work, Zac likes to focus on his faith, family, and friends. He has spent many years assisting and volunteering in churches – youth and worship ministry, and Bible studies - and hopes to continue that involvement here in Indiana!

Zac and his wife, Kristi, got married in 2015. They live in Monticello and enjoy spending time with friends on the lake.

Brittany Flores
Human Resources

Brittany currently assists with HR and Finance needs at BSS. Brittany has been with BSS since 2013 and always helps where needed. She devotes her time to BSS policies, procedures, and practices. She aides in finding our top-notch staff and helping create a great culture here at BSS.

Brittany graduated with a BA in Psychology with minors in Sociology and Human Development and Family Studies. Brittany has over 20 years of experience in customer service and strives to continually improve the BSS experience internally and externally.

Brittany has lived in Indiana most of her life. When she isn’t working, she loves baking and experimenting with recipes. She enjoys taking her fur babies for walks and listening to audio books. She is a huge fan of Star Trek and Harry Potter. Brittany lives with her life partner, Tim and their two adorable dogs, Beau (Mr. Boopers/Boopie) and Tori.

Mr. Boopers is currently our Office Security Guard. Please click on his bio for more information.

Libby Schuld
IT Service Coordinator

As the IT Service Coordinator for BSS, Libby Schuld is one of the first points of contact when clients call in. She takes pride in providing friendly and efficient service to ensure that the issue at hand gets resolved.

Libby graduated from Purdue University with a Bachelor of Science in Hospitality and Tourism Management. She has over 9 years of Customer Service Experience in the related fields of hotel management, restaurant service, and corporate law.

Libby was born and raised in Louisville, but now calls Lafayette home with her wonderful partner and two furry companions. She is passionate about serving others and enjoys exploring local businesses, strolling through botanical gardens, and sharing good conversations.

Gregg Grote
Business Development Executive

Gregg has over 30 years of experience in building relationships with clients to find solutions that improve their business, solve problems, and make running their business easier. Gregg graduated from Purdue University with a B.S. in Management and specializes in helping businesses begin the journey to safe and secure information technology.

Gregg, and his wife Lee Ann, have two grown sons and live on a hobby farm with two horses and a flock of chickens. They spend their time gaming and caring for flowers, vegetables, fruit trees, chickens and horses. They are always looking forward to the next vacation of either trail riding with the horses or scuba diving…but not at the same time.

Joel Woodmansee
System Engineer

Joel Woodmansee is our System Engineer at Business System Solutions. Joel works in our Kokomo office, providing knowledge and great customer care to our clients. He is here to help with any technology problems, big or small.

Joel graduated with a degree in Computer and Information Technology at Purdue Polytechnic. He has had close to 10 years of experience at another Managed Service Provider, and he was on a team at an insurance company. Joel currently resides in Kokomo and has for about half his life. He lives with his wife, Elizabeth and their sweet dog, Kit. He is the highlight of their day, every day.

Joel has many hobbies he enjoys outside of work. If he isn’t sleeping in on a Saturday, you might find him overlanding, camping or hiking. If the weather is not cooperating, he likes to play videogames and board games with friends.

Jeff Parks
Senior IT Engineer

Jeff Parks is a Senior IT Engineer for Business System Solutions. He is responsible for ensuring that all of our clients have their technological needs met in an efficient and timely manner.

Jeff graduated from Purdue University with a Bachelor of Science in Computer Technology. At his previous employer, Jeff was the Director of IT and Facilities where he managed all day-to-day operations and developed policy, procedure and the strategic plan. Jeff is from Lafayette where he was born and raised. When Jeff isn't working, he enjoys going to different sales and tries to build his vinyl album collection. Jeff is a current Lafayette resident and lives with his wife of over 22 years, Jennifer. They have two children, Crystal and Jeremy, a rat terrier named Pixie and a cat named Biggie.

Lane Kesterson
IT Engineer

Lane Kesterson is an IT Engineer for Business Business System Solutions. He provides our clients with knowledge and efficiency and a great customer experience.

Lane received training from the Marine Corps through the Aviation Logistics Tactical Information Systems (ALTIS) program at MARDET Newport, NewPort RI with a current Comptia Security plus certification.

Before joining our team, Lane worked for four years attached to Marine Helicopter Squadron One as an Avaition Logistics Information Management System (ALIMS) Specialist. After that he worked as the IT manager for a local television company. Outside of work, he loves to ride motorcycles and work on cars and computers. He is married and has two very pushy dogs and a very fat cat.

Derek Kee
IT Engineer

Derek Kee is an IT engineer for Business System Solutions. He works closely with our Tech Team to help with any technology issues our clients have.

Derek is currently studying at Western Governors University to receive a Bachelor in Science for Information Technology. Prior to working for BSS, he was the Assistant Director of Technology for a school and has held an IT role for over 6 years. Outside of work, Derek enjoys riding motorcycles and hanging out with his friends and family.

He has a passionate focus on building good relationships with clients to help them succeed. He believes technology can be accessible to all, and is passionate about showing the ins and outs of technology in the simplest possible terms. He currently lives near Lafayette with his girlfriend and crazy cats and dog.

Josh Caudill
IT Engineer

As IT Engineer at BSS, Josh Caudill finds himself in the engaging role of providing an excellent customer service experience along with reliable, high quality tech expertise on time, in time, every time.

Josh graduated from Purdue University with a BA in Theatrical Lighting with a focus on lighting and special effects. Prior to working at BSS, he was a Special Events and Corporate Tradeshow Coordinator where he helped plan and produce local grand opening, expo and tradeshows, and many once in a lifetime events for the area’s clients.

In his off hours, Josh enjoys DJing weddings & parties, setting up his mobile outdoor movie theater, and streamlining all his AV toys. He highly enjoys making memorable moments happen for family, friends, and those he comes in contact with. He believes life is about experiencing and experiences. Josh enjoys experiencing life with his wife and daughter, including faith and church, travel, concerts & musicals, and any new things they discover along the way.

Josh currently holds the following active industry certifications:

  • Cisco CCNA
  • Comptia A+
  • Comptia Network+
  • Comptia Security+
  • AWS Certified Cloud Practitioner
  • Microsoft 365 Certified:  Fundamentals
  • Star2Star Installation Technical Certification

Court Hubbard
IT Engineer

Court Hubbard is an IT Engineer at Business System Solutions. He assists clients with their technology needs in a timely and efficient manner and provides them with a great customer service experience in the process.

Court has an Associate of Applied Science degree from Danville Area Community College as well as an IT Support certificate from IV Tech. Prior to BSS, he worked at Subaru of Indiana Automotive, Inc. as a desktop hardware support technician.

Outside of work, Court enjoys golfing, fishing and spending time with friends and family. He is passionate about technology and helping clients understand and use technology to help them succeed. He currently lives in Lafayette and has a Jack Russell Terrier.

Brandon Michael
IT Engineer

Brandon Michael is an IT engineer for Business System Solutions. He strives to provide quality customer service while working closely with the tech team to solve issues in a timely manner.

Brandon graduated from Western Governors University with a bachelors in IT and holds numerous certifications. Before working at BSS, he worked at Ivy Tech Community College of Lafayette and was a lab technician.

In his free time, he enjoys watching and attending sporting events, collecting Indy 500 memorabilia, and helping others. He was in the Boy Scouts for 12 years and became an Eagle Scout! He currently lives in Lafayette.

Kyle Cheatwood
IT Engineer

Kyle Cheatwood is an IT engineer for Business System Solutions. His responsibilities are not only to resolve our clients’ problems, but do so quickly and efficiently, so they can get back to what they do best. Kyle recently moved to Kokomo and works out of that office.

Kyle graduated from Ivy Tech with an Associates of Applied Science in Network Infrastructure. Since 2015 he has done internships with different companies and got his first full time job in IT in 2018. Kyle loves that this industry is everchanging and loves being able to help people.

In Kyle’s younger years he used to be a triathlete. Now he enjoys hiking, playing games with friends, grilling out with a campfire in the evenings, watching Ohio State football, and eating at his favorite restaurant in town Taku. He has one dog named Bailey that is a boxer-pitt mix.

Beauregard  (Beau/Boop/Boopie/BO-BO/Mr.Boopers) Soderlund
Volunteer Security Guard/Mascot

Beau has been working for BSS for 3 years. He loves checking out the perimeter of the building and making sure no squirrels or rabbits get too close.

Mr. Boopers has had a lifetime of experiences in forensics, sniffing and investigating all types of scenes, which makes him a great asset to BSS. He is always keeping BSS safe.

In his spare time, he loves tearing up stuffed animals, eating treats, going for walks, and getting his belly rubbed.