"BSS exceeded our expectations of their service by taking on a fight that was not necessarily theirs. When our internet was having connection issues, severily impacting our ability to work effectively as a company, BSS monitored our internet provider very closely and interacted directly with various members of their personnel to keep them from stranding us and demanded a result for us. BSS did this in the midst of everything else they were doing for us.  

We were still getting immediate answers and solutions to our inquiries about our server, making our email HIPPA compliant, and setting up new computers.  There was no lag time in our service in other areas while BSS handled the crisis with our internet provider.  Everyone at Missing Piece knows we have the best IT support available. We all appreciate knowing that there is no crisis BSS can't or won't fix. And always with a smile."

Missing Piece Billing, Kokomo, IN
Business System Solutions
5 / 5 stars

We Are 100% Satisfied with the Phones, Service, and Quality of the VoIP Calls.

"When it comes to cheaper solutions we’ve been there and done that.  We initially went with a different provider with cheaper VoIP phones…and ended up having to trash them within 8 weeks due to service issues, echoes during calls, and the provider not being available when we had questions.  Since going with Business System Solutions VoIP system we are 100% satisfied with the phones, service, and quality of the VoIP calls.

We have used Business System Solutions for over 13 years and are extremely happy.  They do all of our IT monitoring, backups, and now our VoIP phone system. It is much better (and safer) to have 1 vendor do all the services. Not only do you get better rates, but our time is VERY valuable, and BSS is always 1 call or 1 click away."

Bennett Boehning & Clary, Lafayette, IN
Business System Solutions
5 / 5 stars

“The best part about working with the BSS team is that they are always responsive in a personal and timely manner. That translates to knowing the team members personally, being able to have honest conversations, and ultimately much less down time. As we all know, to be cost-effective and responsive for our customers, we have to be at full operational power. BSS recognizes that, and does not make us wait for service; plus, they get it right the first time. I don’t feel like I’m training their employees--their team is fully trained and provides experts for our needs.

I’ve never felt that I wasn’t receiving the return on value for the money we invest with BSS. It’s like having my own IT department without that overhead. Their personal and timely service goes above and beyond, and is exceptional compared to other companies I’ve worked with over the years.”

Chamber of Commerce, Kokomo, IN
Business System Solutions
5 / 5 stars

“With the current electronic health record environment, it is extremely important that we have access to patient information at each appointment. This means that the network must be up and functioning as it is supposed to during office hours. BSS Consulting has taken the anxiety out of having servers in house. Their protection plan anticipates problems before they adversely impact patient service. BSS is highly responsive to any issue we might have. If they are unable to diagnose and fix remotely, they have local service reps that can be at our office in reasonable time frames. Choose a firm that has expertise and experience on staff. You do not want to pay for somebody’s training.”

Eye Physicians, Kokomo, IN
Business System Solutions
5 / 5 stars

“We believe the biggest benefit of having BSS as our IT provider is that when something goes “wrong” you can immediately pick up the telephone and have a very qualified and knowledgeable person on the other end to help you. Knowing that you can pick up the phone and have a resolution within minutes is so rewarding to our firm.

For the problems that can’t be solved within minutes, BSS does their best to get them resolved as quickly as possible. The services provided by BSS outweigh the costs of the service. You have to be willing to pay for the quality and services received.”

Robison & Bergum, Frankfort, IN
Business System Solutions
5 / 5 stars

"We have used Business System Solutions for over 13 years and are extremely happy.  They do all of our IT monitoring, backups, and now our VoIP phone system. It is much better (and safer) to have 1 vendor do all the services. Not only do you get better rates, but our time is VERY valuable, and BSS is always 1 call or 1 click away."

Bennett Boehning & Clary, Lafayette, IN
Business System Solutions
5 / 5 stars