"BSS exceeded our expectations of their service by taking on a fight that was not necessarily theirs. When our internet was having connection issues, severily impacting our ability to work effectively as a company, BSS monitored our internet provider very closely and interacted directly with various members of their personnel to keep them from stranding us and demanded a result for us. BSS did this in the midst of everything else they were doing for us.

We were still getting immediate answers and solutions to our inquiries about our server, making our email HIPPA compliant, and setting up new computers.  There was no lag time in our service in other areas while BSS handled the crisis with our internet provider.  Everyone at Missing Piece knows we have the best IT support available. We all appreciate knowing that there is no crisis BSS can't or won't fix. And always with a smile."