“The best part about working with the BSS team is that they are always responsive in a personal and timely manner. That translates to knowing the team members personally, being able to have honest conversations, and ultimately much less down time. As we all know, to be cost-effective and responsive for our customers, we have to be at full operational power. BSS recognizes that, and does not make us wait for service; plus, they get it right the first time. I don’t feel like I’m training their employees--their team is fully trained and provides experts for our needs.

I’ve never felt that I wasn’t receiving the return on value for the money we invest with BSS. It’s like having my own IT department without that overhead. Their personal and timely service goes above and beyond, and is exceptional compared to other companies I’ve worked with over the years.”